General conditions of sale

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This site is owned by:

Enotrade Italy SAS
Registered Office and Operations: Via Roma, 187 / A - 39012 Merano (BZ)
VAT tax code: ???
REA number: ???
Tel: +39 ???
Fax: +39 ???

The here present sales conditions govern the sale of products sold on the website by Enotrade SAS Italy (hereinafter referred to as through its website All the purchase agreements concluded by the site of accordance with the procedures described here, between the seller and the customer will be governed by these conditions of sale here (according to Italian law and in particular to the Decree. 70 / 2003 in relation to electronic commerce and to the Legislative Decree no. 206/2005 with regard to legislation on distance contracts). Any changes or new conditions of sale will be communicated promptly to the client, and will be effective when posted on the website, and will apply to sales made after their publication.

Acceptance of terms of sale

The purchase contracts between customers and are concluded with the acceptance by both the customer, either by If not communicated to the client the acceptance is automatic by By placing an order on the website of, you represent that you have read the terms of sale and those on the processing of personal data, and to accept the conditions described below. It is therefore recommended to all customers to read these terms of sale and store them on any media to their congenial.

How to Buy

Customers can purchase only the products on the site, as described in the relevant information sheets. The information in the product sheets reproduce those generally provided by the manufacturers., reserves the right to change, without notice. The images present in the tabs of the products are provided to the user, to facilitate the recognition of the same, but because of possible changes in the packaging or label from the manufacturer, the same photos may not coincide with the appearance of the product delivered . The correct assumption order is confirmed by through an automatic response from the system, by email to the email address provided by the customer at the time of purchase. The message will contain the details of the order and made an order number, which must necessarily be used for any communication related to the order in question. If the order should not be accepted by, the same agrees to notify your customer. All prices on this website are retail prices, and therefore, VAT invluded. reserves the right to change prices at any time, without notice.

Payment methods

Customers can use different forms of payment in the checkout page when purchasing and described in the relevant page of the site menu "Payment", and any additional costs, to use special methods of payment will be explained during the purchase process.

Delivery Methods

The delivery of products purchased on the website of happens through specialized carriers. Generally the shipping costs are charged to the customer, and are clearly visible at the time of order. Depending on the destination of the order, deliveries will take place over a period of time ranging from 24 hours to four days, excluding circumstances, and in any case not later than thirty days from the date of order. Upon receipt of the goods the customer is required to verify its integrity, in the event that the customer had doubts about the integrity of the same, must indicate this on the delivery receipt. The customer has at his disposal 15 working days of time, to verify the integrity of the goods received, and communicate in writing by email to anomalies. Within 15 business days following the receipt of the anomaly in the shipment received, will send back to the customer damaged products or reimburse the expenditure incurred for goods only damaged.

Right of withdrawal

Customers can withdraw from the purchase contract within 15 working days of delivery of the goods, without penalty and without specifying the reason. To exercise the right of withdrawal must give written notice, by mail, to be sent to ; in communication the customer must specify the product or products for which it intends to exercise the right of withdrawal. will collect the the product for what the customer intends to exercise the right of withdrawal, by means of its carrier and expense; in the manner and within the time agreed with the customer.
The customer will be refunded the value of € / the good / s returned / s within 15 days of receipt of
goods, for which the customer has exercised his right of withdrawal.


The manufacturer is responsible for everything concerning the accuracy and completeness of the labeling and packaging. guarantees that products will be shipped to the customer equal to those described on its website.

Protection of Minors in compliance with Law 189/2012 does not sell wine or other spirits to minors under 18. The carrier also will not deliver any alcoholic product to minors of 18 years, and may require identification to verify 'age.
In case of a complaint, an email must be written to, to the email address ; or by registered mail to Enotrade SAS Italy - Via Roma, 187 / A - 39012 Merano (BZ).

Jurisdiction and applicable law

The sales contract between the customer and is concluded in Italy and governed by Italian law. For the solution of civil and criminal litigation arising from the conclusion of this contract of distance selling, if the customer is a consumer, the local jurisdiction is the curt of his town of residence; in all other cases, the local jurisdiction is the only forum of Bolzano.

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